Bilingual Customer Service Representative Job at Unicon Pharma Inc, Atlanta, GA

SGh3SGV0aXpBT2lORm1hUHlFb1VkN25VTVE9PQ==
  • Unicon Pharma Inc
  • Atlanta, GA

Job Description

  • Our bilingual agents support FKH residents, applicants, and prospects by handling inbound and outbound calls in both English and Spanish. They ensure excellent customer experience, resolve issues, follow policies, and help maintain strong resident satisfaction.
  • Mandatory Requirements

    • Bilingual fluency in Spanish & English (spoken and written) — native or near‑native level.
    • Minimum 6 months of customer service or call‑center experience, preferably in voice support.
    • Ability to handle inbound and outbound resident calls across multiple queues (Maintenance, Resident Services, Lead-to-Lease, Renewals).
    • Strong communication skills with proven ability to show empathy, problem‑solving, and professionalism during challenging customer interactions.
    • Comfortable working onsite in Atlanta

    It's very important they meet the following:

    • Fluent in Spanish & English
    • Customer Service experience (call center preferred)
    • Flexible to work on weekends

Job Tags

Flexible hours, Weekend work

Similar Jobs

The Middlesex Corporation

Carpenter - Heavy Civil Construction Job at The Middlesex Corporation

 ...Reliance on experience and judgment to plan and accomplish goals. Dedicated and hard working. We offer our full-timeand eligible part time team members a comprehensive benefits package thats among the best in our industry. Benefits include medical, dental... 

Spot On Media

Data Entry Clerk Remote | Part-Time or Full-Time | No Experience Needed Job at Spot On Media

Were looking for reliable and detail-oriented individuals to join our team as Remote Data Entry Clerks. This is a flexible opportunity ideal for someone who wants to work from home, stay organized, and handle simple administrative tasks in a supportive environment. Whether...

Willow Laboratories

Manufacturing Associate I and II Job at Willow Laboratories

*This position is located on-site in Irvine, CA* Job Summary This position will be an integral part of our medical technology company that is responsible for the assembly of medical devices. The position requires assisting the teams in building mechanical & electrical...

Rutland Regional Medical Center

Leave of Absence (LOA) Specialist Job at Rutland Regional Medical Center

Leave of Absence (LOA) Specialist The Leave of Absence (LOA) & Workforce Operations Specialist is responsible for the administration coordination, and compliance of all employee leave programs within the organization, including but not limited to FMLA, ADA, Short...

SCHERDEL North America

Environmental Health Safety Engineer Job at SCHERDEL North America

 ...: Human Resources Manager Department : Human Resources Classification: Exempt JOB FUNCTION : The Environmental Health & Safety Engineer is the designed lead to create value through developing, documenting, communicating, implementing, monitoring, maintaining...