Customer Service Representative Job at Axius Technologies Inc., Phoenix, AZ

R2hrT2VOYXdDZWFMRUdlTnlVSVZlcjNVT3c9PQ==
  • Axius Technologies Inc.
  • Phoenix, AZ

Job Description

Key Responsibilities

  • Answer and route incoming calls; greet and assist walk-in customers
  • Register individuals for hearings and maintain accurate records
  • Respond to inquiries regarding case and hearing status
  • Perform data entry and maintain case management records
  • Conduct research across multiple databases
  • Escalate complex issues to supervisors, paralegals, or administrative law judges
  • Handle administrative tasks including mail processing, faxing, and document preparation

Required Skills

  • Minimum 2+ years of customer service experience
  • High School Diploma or GED
  • Strong typing accuracy and computer proficiency
  • Experience with Microsoft Office Suite
  • Ability to handle sensitive and confidential information
  • Excellent verbal and written communication skills
  • Ability to manage high-volume, detail-oriented work
  • Strong interpersonal and problem-solving skills

Job Tags

Work at office

Similar Jobs

GALLO

Research Associate - Microbiology Job at GALLO

 ...workplace where every team member can do their best work. What You'll Need Bachelors degree in microbiology, molecular biology, biochemistry, cellular biology, or biology. Experience with standard and advanced microbiology techniques, including media preparation,... 

Wisconsin Community Services

Certified Peer Support Specialist- Waukesha Court Services Job at Wisconsin Community Services

Position Summary: The Certified Peer Support Specialist will provide 1:1 peer support to individuals in need of peer support services in Waukesha County. Peer services include, connecting peers with community resources and helping them navigate resources, as well as provide...

Confidential

Family Ministries Pastor/Director Job at Confidential

 ...Wrightsboro Baptist Church is excited to find a Family Pastor or Family Ministries Director! The choice depends on your qualifications, education, and calling. This role is all about leading and supporting the discipleship of children, students, and their families... 

Martindale-Avvo

Sales Representative (Entry-Level) Job at Martindale-Avvo

 ...Leads, part of the Martindale Avvo Family and the largest legal marketing network, is a market-leading pay-per-lead platform connecting...  ...Summary: We are searching for a proactive, resourceful Inside Sales Representative to join our high-performing team! You will... 

ARMM Logistics Corp

SE NECESITAN REPARTIDORES Hasta $25/hora y bono de $500 Job at ARMM Logistics Corp

 ...antecedentes. Aprobar la prueba de drogas previa al empleo. Capacidad para levantar, empujar, jalar y mover cajas de hasta 22.7 kg (50 lb) cada una. Additional Information All your information will be kept confidential according to EEO guidelines....