Job Description

Company Description

RIVER HILLS COUNTRY CLUB INC, located in Lake Wylie, South Carolina, offers a premier country club experience in a scenic setting. With a dedication to exceptional service, the club is a community hub for recreational and social events. It prides itself on its commitment to providing memorable experiences for members and guests. Situated at the heart of Lake Wylie, SC, it serves as a destination for gatherings, celebrations, and special events.

Role Description

This is a full-time, on-site role for an Event Coordinator located in Lake Wylie, SC. The Event Coordinator will be responsible for planning, organizing, and executing various events at the club. Duties include working closely with clients to understand and meet their event needs, coordinating with vendors, managing timelines, and ensuring event success. The coordinator will oversee event logistics, maintain communication with all stakeholders, and promote services to attract new bookings.

Education and/or Experience

· High school graduate or equivalent.

· Previous fine dining and banquet experience.

· Must be at least 21 years of age.

· Minimum 2 years of Banquet Server experience.

· Proven track record in successfully assisting all types of banquet functions and other special events.

Job Knowledge, Core Competencies and Expectations

· Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing, and serving of food in large quantities.

· Extreme attention to detail.

· Guest service oriented.

· Very socially focused with interpersonal skills.

· Able to work flexible schedule that includes weekends, holidays, and split shifts.

· Must have good communications skills and a dynamic, outgoing personality.

· Good organizational and follow-through skills.

· Ability to demonstrate proper banquet wine service.

· Knowledge of kitchen and banquet equipment.

· Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties

· Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order.

· Works with Food and Beverage Manager, Director of Events & Catering, Banquet Chef and others to coordinate personnel requirements for private functions.

· Supervises and directs banquet staff during all phases of a catered event.

· Effectively and regularly communicates expectations and service goals to staff.

· Assists in the creation and implementation of employee incentives and morale-boosting programs.

· Assists in the development and execution of short and long-term department goals.

· Coordinates food service between kitchen and banquet service staff.

· Inspects all linens daily for proper appearance.

· Assists with inventory of all banquet service ware, equipment and supplies to meet required needs.

· Enforces established club rules, regulations, and policies.

· Prepares and reviews table diagrams, guest tables and set-up need for special functions.

· Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.

· Ensures that all banquet staff are well-groomed and in proper uniform.

· Assists with training, supervising, scheduling, and evaluating banquet service staff.

· Assures the neatness, cleanliness, and safety of all banquet areas.

· Interacts with banquet host or hostess to assure all needs are being met.

· May serve “VIP” guests.

· Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.

· Analyzes accurately situations requiring solutions and adopts an effective plan of action.

· Notifies management of member and guest complaints.

· Assists with the planning and execution of themes and decorations for clubhouse events.

· Oversees breakdown of event, including clean-up activities and securing the facilities.

· Attends Banquet Department meetings and confers with management to identify, plan, and develop methods and procedures to obtain greater efficiency.

· Completes other appropriate assignments made by the Director of Events & Catering, Clubhouse Manager or General Manager.

Licenses and Special Requirements

· Food safety certification.

· Alcohol beverage certification.

Physical Demands and Work Environment

· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

· Push, pull or lift up to 50 pounds.

· Continuous repetitive motions.

· Work in hot, humid, and noisy environment.

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