Express Service Advisor Job at Auffenberg Dealer Group, O Fallon, IL

R1JnT2U5ZTFCKzJNRkdHRHlFRVNkTC9UT3c9PQ==
  • Auffenberg Dealer Group
  • O Fallon, IL

Job Description

As an Express Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today! What We Offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Full Supplemental Insurance Menu
  • FSA (Flexible Spending Account)
  • Paid Time Off
  • 401K w/Match
  • Cardinals, Blues, Fox, Muny, Ballpark Village Tickets
Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Job Tags

Full time, Flexible hours

Similar Jobs

Joye Law Firm, LLP

Workers' Compensation Case Manager Job at Joye Law Firm, LLP

Description: Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? If so, Joye Law Firm is looking for you! We are a dynamic and growing personal...

HOTEL TYBEE

Hotel Housekeeper Job at HOTEL TYBEE

 ...Housekeeper Tybee Island Beach Hotel $15/hour | Full-Time & Part-Time Available Join our team on beautiful Tybee Island and help create a clean, comfortable, and welcoming experience for every guest. Responsibilities Clean and prepare guest rooms and public... 

US Tsubaki Automotive, LLC

Production Supervisor - 2nd Shift Job at US Tsubaki Automotive, LLC

Description: The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Production Supervisor...

Arnold Motor Supply

Full Time Distribution Specialist Job at Arnold Motor Supply

Description: For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple our...

Jaybird Senior Living

Executive Director Job at Jaybird Senior Living

Executive DirectorJaybird Senior Living is seeking an Executive Director to lead our assisted living and memory care community in Kasson, Minnesota. This leader owns operations, financial performance, occupancy growth, culture, and resident satisfaction. Successful...