Job Description

Role : Field Service Technician I

Location: Open / Remote & Travel

Full-time

About the Role

We are seeking a dependable and motivated Field Service Technician I with a strong electrical background who is willing to travel extensively and learn Astec’s asphalt plant processes and control systems. This role is responsible for supporting the installation, startup, operation, maintenance, and troubleshooting of client equipment at customer sites. The technician will work closely with engineering, service leadership, and customers to ensure successful equipment performance and high customer satisfaction.

This is a highly hands-on, travel-intensive position suited for individuals who enjoy field work, problem-solving, and working independently.

Key Responsibilities

• Support installation, commissioning, and startup of Astec equipment under the guidance of senior technicians
• Perform troubleshooting, maintenance, and repair of electrical, electronic/control, and mechanical systems
• Ensure proper sequencing, interlocking, calibration, and application of control systems
• Conduct on-site training for customer personnel on startup, operations, troubleshooting, and maintenance basics
• Generate accurate daily field service reports and documentation
• Coordinate with engineering, manufacturing, sales, and product support teams regarding technical issues, warranties, and design improvements
• Assist with identifying and resolving equipment or process issues
• Be available for emergency service dispatch as required
• Maintain a professional, customer-focused attitude at all times

Required Qualifications

• High school diploma or GED (technical training or related education is a plus)
• Min 2 years of experience in construction, manufacturing, industrial service, or related fields
• Strong electrical fundamentals – ability to work with electrical and electronic circuits
• Ability to read and interpret electrical, electronic, and mechanical schematics/blueprints
• Knowledge of circuitry, pneumatic, hydraulic, and power transmission systems
• Strong analytical and troubleshooting skills
• Comfortable working independently and in small teams
• Strong written and verbal communication skills
• Proficiency with basic computer applications (Windows, Microsoft Office)
• Willingness and ability to travel 100%

Preferred Qualifications

• Exposure to asphalt, concrete, combustion, or heavy industrial equipment
• Experience with welding (stick/MIG), cutting torch, or steel fabrication
• Familiarity with industrial control systems
• Experience working in field service or customer-facing technical roles

Travel Requirement

• 100% travel required

Work Environment

• Manufacturing and industrial field environments
• Exposure to machinery, electrical systems, tools, welding operations, weather conditions, dust, fumes, and noise
• Use of PPE and adherence to safety procedures is mandatory

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