Job Description
FULL-TIME PROCTOR SPECIALIST Salary Range: Position Type: Full Time
Category: Education
Description FT Proctor Specialist - Assessment Center Job Title: Full-Time Proctor Specialist
Department: Assessment Center
Reports To: Senior Coordinator of Assessment Center
Grade: SO6
Schedule: Monday - Thursday: 7:30 a.m. - 5:00 p.m.; Friday: 8:00 a.m. - 12:00 p.m. Summer Hours: Monday - Thursday 7:30 a.m. - 6:00 p.m.
Position Summary The Proctor Specialist is responsible for administering and monitoring exams in the Assessment Center while ensuring the highest level of test security and customer service. This position supports a variety of testing services for students, faculty, staff, and community members including placement exams, vendor exams, college course make-up exams, and certification/licensure tests while assisting with scheduling and training. The Proctor Specialist enforces testing policies, assists with ADA accommodations, and ensures a secure and professional testing environment.
Essential Duties and Responsibilities Test Administration & Security (70%)- Administer and monitor high-stakes and institutional exams (TSIA2, GED, ACT, CLEP, HESI, TCOLE, NHA, ASE, Pearson VUE, and other contracted exams).
- Verify identification, check-in examinees, and explain testing policies and procedures.
- Enforce test security standards and maintain confidentiality of exam materials.
- Collect, secure, and dispose of testing materials in compliance with vendor and institutional policies.
- Address and document test irregularities and incidents.
Student & Faculty Support (15%)
- Provide clear instructions and professional customer service to students, faculty, and community members.
- Assist with scheduling, check-in, and testing procedures.
- Support accommodated testing needs in coordination with Disability Services.
Recordkeeping (10%)
- Maintain accurate logs, reports, and documentation of all testing sessions.
- Assist in preparing and providing testing data for institutional and vendor reporting, including departmental reporting and program evaluation.
- Ensure compliance with all vendor and institutional requirements.
Collaboration & Teamwork (5%)
- Work collaboratively with proctoring staff and the Senior Coordinator to maintain efficient testing operations.
- Assist in training new staff or student workers on testing procedures.
- Assists with test schedules for faculty, students, and external institutions.
Contribute to departmental meetings and staff development sessions.
Qualifications Education: - Associate's degree required; Bachelor's degree preferred.
Experience:
- Minimum of two years of experience in education, testing, or customer service.
- Prior experience in test administration or higher education preferred.
Skills & Competencies:
- Strong attention to detail and ability to follow strict testing protocols.
- Excellent communication and interpersonal skills.
- Ability to work effectively with diverse student populations and community members.
- Proficiency with Microsoft Office Suite and basic knowledge of testing platforms.
- Ability to maintain confidentiality in compliance with FERPA and vendor agreements.
Working Conditions
- Office and testing environment in a community college setting.
- Frequent interaction with students, faculty, staff, and testing vendors.
- Occasional evening or weekend hours may be required during peak testing periods.
Physical Requirements
- Ability to sit, stand, and walk for extended periods while monitoring test sessions.
- Frequent movement between testing rooms.
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Job Tags
Full time, Summer work, Work at office, Afternoon shift