Job Description

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

The General Manager for the First Quality Baby Products business (diapers/training pants) is responsible for overseeing and directing all aspects of the business unit, ensuring its operational efficiency, financial performance, and strategic alignment with the company’s business objectives. The role is responsible for managing resources, cross-functional teams, and initiatives to meet the needs of the business and drive growth.

RESPONSIBILITIES:

• Full P&L responsibility for the business unit.
• Lead, direct, inspire, and coordinate all business functions including operations, product development, engineering, supply chain, procurement, marketing, and finance in support of business unit strategy.
• Understand and anticipate trends from technologies, demographics, and competitors to maintain First Quality’s standing as a leader in the Absorbent Hygiene industry.
• Build standards, processes, and procedures to ensure consistent, high-quality products.
• Align business unit objectives with company goals, ensuring a cohesive approach to growth and profitability.
• Develop and monitor financial goals, budgets, and forecasts to ensure profitability and long-term sustainability.
• Identify and implement cost-saving strategies while ensuring continued investment in technology, infrastructure, and personnel to support growth.
• Build and maintain strong relationships with key clients, stakeholders, and collaborators, ensuring high levels of customer satisfaction and long-term engagement.
• Foster a culture of continuous improvement, innovation and excellence across all aspects of the business unit.
• Drive a strong safety culture and unwavering quality standards in manufacturing processes.
• Identify areas for process improvement, implement best practices, and ensure operational efficiency.
• Lead First Quality’s commitment to employee growth and development through targeted training and development opportunities to enhance skills, improve performance, and support career progression.
• Responsible for fostering strong, collaborative relationships with community stakeholders to advance organizational goals through partnerships with local schools, business development organizations, etc.
• Drive sustainability and environmental, social, and governance (ESG) initiatives into the core business strategy.

QUALIFICATIONS/EXPERIENCE:

• Bachelor’s degree required; MBA or advanced degree preferred
• Minimum of 10 years senior leadership experience in manufacturing, preferably in the high-speed, non-durable goods industry.
• Experience building and managing multidisciplinary teams.
• Substantial experience with full P&L accountability, including budget development and cost variance analysis. Strong financial acumen is required.
• Collaborative and engaging leadership style – experience leading high performing, cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to effectively communicate to a wide variety of stakeholders.
• Proven ability to lead and motivate teams, manage projects, and drive results.
• Understanding of business objectives and the ability to align strategies with overall business goals
• Ability to work in a team-oriented environment.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

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