Job Description

Job Description

The Nightlife and Daylife Club Cocktail Server / Marketing Model is responsible for providing superior guest service while interacting and entertaining in a professional manner. Service should be consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company standards.

Job Duties:

• Greet, serve, interact and entertain guests courteously and in a timely manner with an upbeat attitude
• Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner
• Serving beverages, food and amenities in all areas of the pool and nightclub
• Take food and beverage orders from Guests table(s) and communicate orders properly to the service bar
• Organize and prioritize service per appropriate service sequence
• Up sell and suggestively sell menu items, celebration packages and beverages at all times
• Check food and beverage orders prior to serving to ensure that they are correct, properly presented and that special requests have been met
• Promptly deliver all beverages to appropriate tables and assigned work areas
• Manage multiple tables and tasks in an efficient and proactive manner
• Maintain a clean and hygienic workstation in accordance with Clark County Health Standards
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis
• Ensure daily/nightly opening and closing duties are completed
• Adhere to and enforce company specific safety and health department policies/procedures
• Report any incidents or violations to management
• Follow all designated emergency procedures
• Attend required trainings
• Marketing and promoting pool and nightclub events both on property and on Social Media platforms
• Maintain social platforms as indicated by management and participate in marketing campaigns via social media

Qualifications

• Minimum of 21 years of age
• Minimum of 1-year work experience in a high-volume beverage or nightclub setting
• Must be able to communicate in English with guests and other team members
• Must be able to work efficiently within a team environment
• Must have the ability to withstand high temperatures, heat and sun
• Must adhere to both company and department specific policies and procedures
• Embrace company culture and take pride in the resort and amenities

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Tags

Similar Jobs