Job Description

Company Description

Paul Davis Restoration & Remodeling of Tampa is part of a nationally recognized franchise network that specializes in restoring commercial, residential, and institutional properties affected by disasters such as storms, fire, water, and mold. Established over 50 years ago, Paul Davis has served Hillsborough County for the past two decades, providing 24-hour emergency response services and collaborating with all major insurance carriers. With expertise in mold remediation, fire, water mitigation, and storm damage restoration, Paul Davis is committed to helping clients recover, reconstruct, and restore their properties.

Position Summary

The Office Manager is responsible for overseeing the daily administrative and AR/AP processes in the office. This role ensures accurate processing of project documentation, financial transactions, and compliance with insurance contractor network requirements. The Office Manager supervises administrative workflows and supports operational processes from job intake through invoicing and file completion.

Key Responsibilities

· Manage the preparation and issuance of invoices for completed restoration projects.

· Monitor and track Accounts Receivable to ensure timely payments.

· Prepare Accounts Payable reports for management review.

· Process vendor payments and issue checks in accordance with company procedures.

· Maintain accurate financial documentation related to billing and payments.

· Maintain compliance with contractor network programs.

· Manage vendor credentialing and maintain active program status.

· Monitor and maintain required documentation within vendor portals.

· Coordinate and track business insurance renewals required for contractor network participation.

· Maintain updated Certificates of Insurance (COIs) and ensure compliance with program requirements.

· Assist with loss intake and ensure accurate job entry into company systems.

· Process job updates and maintain accurate project records.

· Ensure all job files contain required documentation for compliance and billing.

· Oversee file organization and ensure documentation is complete and up to date.

· Coordinate administrative processes to support restoration operations.

· Ensure communication between administrative staff and operational teams regarding job documentation and updates.

· Assist management with operational tracking and administrative reporting as needed.

Experience

· Minimum 3–5 years of administrative or office management experience.

· Experience in restoration, construction, insurance claims, or service-based industries preferred.

Skills

· Strong organizational and documentation management skills.

· Experience with invoicing, accounts receivable, and accounts payable processes.

· Knowledge of contractor network compliance requirements.

· Strong attention to detail and ability to manage multiple priorities.

· Proficiency in Microsoft Office and administrative systems.

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Work Location: In person

Pay: $26.00 - $30.00 per hour

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