Job Description

Akkodis is seeking a Client Relationship Manager/ Onboarding Specialist job with a client in Rochester, NY. Must hold a Bachelor's degree (B. A. / B. S.) from four-year college or university to be considered. Actively collaborates with internal teams on feature requests, schedules/timelines, and other various activities. Will analyze, discover, and provide feedback on customer experience and concerns which can lead to customer attrition.

Salary Range: $50/year to $60/year; The salary may be negotiable based on experience, education, geographic location, and other factors.

Client Relationship Manager/ Onboarding Specilaist responsibilities include:

• Participate in the post sales onboarding of new clients.
• Conducts risk assessment meetings.
• Trains new clients on how to use the company web-based platform.
• Acts as the customer’s main point of contact to ensure all their questions/concerns are addressed.
• Establishes and maintains on-boarding timelines.
• Provides web-based training for new customers.
• Provides ongoing or recurring training for existing customers as new features are implemented.

Desired Qualifications:

• Bachelor's degree (B. A. / B. S.) from four-year college or university is required.
• Minimum Three years’ related experience
• Must have experience with client facing support and training.
• Project Management experience is required.
• Microsoft Office Suite is required.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or gina.manioci@akkodis.com

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to :

• Medical/ Dental/Vision Insurance
• 401k
• Holidays and PTO

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

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