Job Description

Position: Senior National Account Manager- Amazon & Marketplace

Location: Hybrid (Tuesday–Thursday in office) or Remote (with travel)

Reports to: Head of eCommerce Sales

Position Summary:

With consistent growth across Amazon and wider ecommerce platforms, we are focused on accelerating online growth through disciplined execution, data-led decision making, and a clear commercial mindset.

This is an opportunity to join a business where eCommerce is a critical growth driver, and where strong operators can have a meaningful impact on performance and direction.

Key Responsibilities:

Channel & Commercial Leadership

• Own the end‑to‑end Amazon and marketplace business, including annual operating plans, forecasting, promotions, and performance management.
• Lead joint business planning, key negotiations, and executive‑level business reviews with Amazon and marketplace partners.
• Deliver revenue, share, and profitability targets through disciplined P&L management and trade investment optimization.

Performance & Analytics

• Own weekly and monthly business reviews; track and act on core KPIs including revenue, share, conversion, glance views, availability, and profitability.
• Leverage Amazon tools and third‑party platforms to identify insights, manage performance, and drive continuous improvement.
• Lead competitive analysis, market share tracking, and post‑event performance evaluations.

Retail Fundamentals & Growth Execution

• Partner with Brand, Content, and Creative teams to deliver best‑in‑class PDP execution, including SEO/GEO, A+ content, imagery, video, and Brand Stores.
• Drive conversion and discoverability through improved merchandising, pricing, and promotional strategies.
• Lead launch readiness and execution for new products and key seasonal moments.

Operational Excellence & Collaboration

• Partner closely with Supply Chain, Demand Planning, Finance, and Customer Service to ensure forecast accuracy, inventory health, and operational readiness.
• Proactively manage risks related to in‑stock, supply flow, and operational metrics.
• Act as a cross‑functional leader to align priorities and accelerate execution.

Required Qualifications

• 6–10+ years of eCommerce experience , with deep expertise managing Amazon or marketplace businesses.
• Proven ownership of Amazon commercial planning, forecasting, and P&L management (1P and/or 3P).
• Strong financial and analytical capabilities, including ROI and scenario modeling.
• Experience leading complex initiatives in a matrixed, cross‑functional environment.
• Clear, confident communicator with experience engaging external partners and senior stakeholders.

Preferred Qualifications

• Experience in consumer durables, home, or kitchen appliances .
• Advanced proficiency with Amazon Brand Analytics and third‑party tools (e.g., Stackline, Pacvue, Skai, Profitero, CommerceIQ, Helium 10).
• Experience partnering on retail media strategy and performance optimization.

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