Job Description

Job title:  Therapeutic Education Manager, Rare Hematology, Southeast (FL, AL, MS)

• Location: Remote, US

About the Job

We are committed to significantly improving the health and lives of patients around the world through groundbreaking science. We empower people with aTTP, ITP and multiple myeloma to lead better lives and we are passionate about supporting our communities, our patients and clinicians treating these disease states in the rare blood disorder and oncology areas.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

About Sanofi 

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities:

This role within Rare Blood Disorders and Oncology Patient Services:

• The Clinical Educator (CE) is a key field-based member of the US Rare Blood Disorders and Oncology Patient Services team. The CE provides disease and product information and on-going support, when appropriate, to ITP, aTTP and multiple myeloma patients and caregivers.

• The CE establishes and maintains a strong working relationship with relevant clinician staff to provide education to ensure a seamless experience for patients. He/she is a subject matter expert on disease state, product, administration and services. 

• The CE works collaboratively with cross-functional team members to facilitate timely and on-going access to therapy.

• CE's must also ensure full compliance with all corporate and industry policies and legal and regulatory requirements, for all field activities.

Duties & Responsibilities:

HCP Site Education (40%)

• Educate health care providers to ensure they are well informed prior to treating prescribed patients with approved resources.

• Educate staff on disease, product, procurement, administration and support services in accordance with approved resources post RX

• Develop and maintain account plans to support on-going education. Utilizes CRM to manage territory and record activities.

• Conduct educational programming with clinician staff utilizing approved resources

Patient Assistance (20%)

• Ensure the patient is well educated and does not face unnecessary barriers to therapy.

• Communicate any treatment barriers to the prescriber/office staff.

  • Collaborate with field partners to reduce overall cycle time for prescribed patient starts.

  • Collaborate cross-functionally with other field-based teams and case managers to support patient access, enrollment, and appropriate adherence to prescribed therapy.

Patient Education (40%)

• Engage with ITP, aTTP and multiple myeloma patients to educate on disease and product using approved resources.

• Conduct branded and unbranded patient education programs (live and virtually) for ITP, aTTP and multiple myeloma patients using approved resources.

• Support appropriate on-going adherence to prescribed therapy.

• Identify opportunities to further support the ITP, aTTP and multiple myeloma communities, including representing Sanofi at local patient events.

• Maintain accurate and timely documentation of patient engagement within the CRM system.

About You

Basic Qualifications:

• BA/BS Degree is required, a nursing or clinical background is required; an advanced degree is a plus. 

• The CE is not the patient’s medical professional however and must not be involved in care decisions or to provide medical advice. The patient should always be referred to his/her provider for medical advice.

• Previous commercial and/or clinical experience (hospital or home health) is required.

• Rare Disease, Hematology/Oncology, Apheresis experience preferred.

• Previous 3+ years account management skills and/or patient education in the pharmaceutical industry experience preferred.

• Prior product launch experience preferred.

• Ability to meet requirements for hospital credentialling.

Knowledge, Skills & Competencies:

• Communicate any treatment barriers to the prescriber/office staff.

  • Excellent presentation skills

  • Experience with medical and pharmacy benefit products.

  • Empathetic listening skills

  • Language requirements: English required and bilingual Spanish preferred.

  • Requires technical skills to effectively navigate and learn multiple complex platforms.

Requirements of the Job:

• Ability to travel up to 60% within a territory is required; ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.

• Ability to work occasional weekends and evenings to attend conferences, events, and for other business needs.

• Valid Driver’s License

Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.

Why Choose Us?  

• Bring the miracles of science to life alongside a supportive, future-focused team.  

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.  

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.  

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

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