Job Description

Position: Service Technician

Pay Rate: $25.00 / hourly

Location: Stockton, CA

Schedule: Monday – Friday | 8:00 AM – 3:00 PM / 5:30 PM (Overtime Available)

Job Description

We are seeking a skilled Service Technician to join a growing team that specializes in commercial doors, gates, and dock equipment . This role plays a critical part in delivering exceptional customer service while performing installation, repair, and maintenance services.

The ideal candidate will have strong mechanical aptitude, problem-solving skills, and a high standard of workmanship . This position is well suited for someone who takes pride in their work, collaborates well with a team, and is interested in long-term growth within a principle-driven company.

Duties and Responsibilities

• Install, repair, and perform maintenance on commercial doors, gates, and dock equipment following company procedures and safety standards.
• Diagnose issues and develop accurate service plans using analytical and troubleshooting skills .
• Travel to customer sites using a company-provided service vehicle equipped with necessary tools and materials.
• Educate customers on proper product operation, maintenance, and best practices .
• Maintain strong professionalism and customer service during all service calls.
• Safely operate hand tools, power tools, and lift equipment .
• Maintain accurate documentation of work completed and service performed.
• Follow all company safety policies and procedures .
• Perform additional duties as assigned.

Education

• High School Diploma or GED required.

Qualifications

• Valid California Driver’s License with a clean driving record.
• Minimum 2 years of experience as a commercial door, gate, or dock service technician.
• Strong knowledge of safety protocols and compliance standards .
• Excellent mechanical aptitude and troubleshooting skills .
• Strong communication skills in English .
• Professional attitude with a strong work ethic and coachable mindset .
• Ability to quickly learn new concepts, equipment, and procedures.
• Proficiency with hand tools, power tools, and lift equipment .
• Ability to lift up to 70 lbs., climb ladders, and perform repetitive bending and lifting .

Benefits

• Paid Time Off (PTO) program that increases with tenure.
• 6 paid holidays per year .
• 5 paid sick days per year .
• Medical, dental, and vision insurance .
• Company swag and team culture initiatives.

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