Job Description
POSITION PURPOSE
The Event Manager supports the Director of Events in promoting, selling, planning, and executing private events while maximizing revenue and ensuring exceptional client experiences. This role requires strong organizational, communication, sales, and hospitality skills, with the ability to manage multiple projects in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Promote and sell event space and oversee event execution with operations teams.
• Maximize event revenue through menu development and upselling opportunities.
• Manage incoming event inquiries and ensure same-day follow-up.
• Maintain leads and client communications through Tripleseat, Outlook, and related platforms.
• Prepare, communicate, and distribute weekly Banquet Event Orders (BEOs).
• Coordinate all administrative event details, including proposals, contracts, floor plans, rental orders, payments, and post-event follow-up.
• Coordinate logistics including site visits, tastings, vendor meetings, certificates of insurance, and day-of client contact.
• Maintain BEOs, menu cards, event details, itemized bills, deposits, final payments, reservation updates, and event records.
• Conduct site visits and greet hosts and clients on event days.
• Prepare pre-shift materials for service teams.
• Coordinate menu cards, escort cards, floral, rentals, balloons, kosher meals, and other event-related items.
• Support sales reporting, budgets, deposit tracking, commission logs, and financial analysis.
• Collaborate with Marketing and PR teams to drive event sales.
• Assist with pace reporting and forecasting.
KNOWLEDGE, SKILLS, AND ABILITIES
• Excellent verbal and written communication skills.
• Strong client service and relationship-building skills.
• Professional telephone etiquette and follow-up practices.
• Ability to manage multiple priorities while maintaining attention to detail.
• Knowledge of restaurant, banquet, and culinary operations.
• Proficiency in Microsoft Office, Outlook, Tripleseat, AllSeated, Resy, and similar platforms.
• Ability to learn and perform all essential job functions safely and accurately.
QUALIFICATIONS
Education
• College degree or equivalent hospitality education preferred.
Experience
• Minimum of 3 years of experience in Events, Catering Sales, or Private Dining within a fine dining, Forbes-rated, or Michelin-starred environment.
• Experience generating and/or supporting event revenue exceeding $1 million annually within a team producing at least $2.5 million in annual event revenue.
• Large-scale production and high-volume event experience preferred.
• Ability to work nights, weekends, holidays, and flexible schedules based on business needs.
• Passion for hospitality, food, wine, and guest service.
• Advanced proficiency with Microsoft Office, Outlook, Resy, AllSeated, and Tripleseat.
WORK REQUIREMENTS
• Regular attendance is required.
• Attendance at training sessions and meetings is mandatory.
• Compliance with all company policies, procedures, and safety standards is required.
The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.
Job Tags
Full time, Work at office, Local area, Flexible hours, Shift work, Night shift, Weekend work