Job Description

Concert is a software and managed services company that promotes health by providing the digital infrastructure for reliable and efficient management of diagnostic testing and precision medicine. We are whole-heartedly dedicated to enhancing the transparency and efficiency of health care. Our customers include health plans, provider systems, laboratories, and other important stakeholders. We are a growing organization driven by smart, creative people to help advance precision medicine and health care. Learn more about us at .

YOUR ROLE

The Market Monitoring & Research Lead provides structured insight into the evolving clinical, guideline, and market landscape to inform clinical prioritization and new domain development.

This role continuously scans clinical guidelines, payer policies, and emerging technologies to identify signals that may affect reimbursement policy or coverage criteria. The role synthesizes these signals into clear research outputs that support Concert’s Clinical, Content, and Analytics teams.

As Concert expands into new clinical areas, this role helps ensure the company remains proactive—identifying emerging opportunities, risks, and evidence trends before they become operational challenges.

After 3 months on the job you will have:

• Developed an understanding of Concert’s Data Asset and Content Management philosophy, market strategy, information architecture and content maintenance cycles
• Learned to conduct ongoing monitoring of clinical guidelines, payer policies, and market developments across relevant clinical domains.
• Engaged with Concert’s standard operating procedures, templates, and guided approach to evidence interpretation
• Integrated the company mission and strategy into your contributions

After 6 months you will have:

• Used current protocols to conduct regular monitoring of the market landscape
• Used current protocols to conduct updates of Concert evidence reviews
• Maintained organized documentation of evidence summaries, and supporting references.
• Provided research support for the exploration of new clinical domains and emerging diagnostic areas.
• Applied medical and specialty benefit claims analysis, including PBM data for the development of coverage criteria and claim edits, while considering gaps, uncertainties, and clinical risk within specialty pharmacy.
• Articulated tradeoffs between speed, depth, and clinical risk to internal stakeholders and leadership
• Independently carried out drafting of specialty pharmacy content

After 12 months you will have:

• Prepared research outputs that support early-stage policy development and clinical strategy discussions.
• Identified potential opportunities or risks associated with new technologies, clinical practices, or reimbursement trends.
• Collaborated with Clinical leadership to inform clinical prioritization and evidence interpretation.
• Partnered with Analytics to identify relevant claims trends and market signals.
• Supported Content and Clinical teams by providing structured research outputs that inform policy development.
• Ideated innovative approaches for more efficient monitoring and updating of Concert’s evidence reviews and market landscaping.
• Become a go-to resource within the company for questions about Concert’s evidence reviews and market monitoring

WHAT LEADS TO SUCCESS

• Research and Analytical Thinking Ability to synthesize complex clinical and market information into clear insights
• Intellectual Curiosity Strong interest in tracking emerging medical technologies, guidelines, and reimbursement trends
• Technical Bravery You are comfortable with new technologies and eager to dive in to understand data in raw and in processed states. You like learning about new technologies and diagnostics.
• Comfort with ambiguity You aren’t afraid of uncertainty and blazing new trails, you care about building towards a future that is different from today.
• Effective Communication You build rapport and great working relationships with senior leaders, peers, and use the relationships you’ve built to drive the company forward. You can present research findings clearly and concisely for cross-functional teams
• Executes well You are biased to action and get things done. You acknowledge unknowns and recover from setbacks well. You can demonstrate precision in reviewing literature, documenting evidence sources, and maintaining research outputs
• Mission-focused You’re personally motivated to drive more affordable, equitable, and effective integration of diagnostic technologies into clinical care and are coming in with relevant experience aligned with this mission.

EXPERIENCE THAT HELPS

Candidates may have developed these skills through experience such as:

• Healthcare research or clinical literature review
• Health policy or payer policy analysis
• Healthcare consulting or health technology research roles
• Clinical research, public health research, or health services research

We value people who are quick studies and have a growth mindset. If this role interests you but your experience does not match every item listed, we encourage you to apply.

WAYS CANDIDATES MAY HAVE BUILT THESE SKILLS

Candidates often build these capabilities through experiences such as:

• Academic or clinical research
• Health policy analysis or guideline review
• Healthcare strategy or consulting roles
• Research positions in healthcare technology or life sciences organizations

HOW WE WORK

At Concert, the following Guiding Principles drive our work:

Listen intently. Think clearly.

We listen to understand and make thoughtful decisions. In this role, that means learning from clinicians, engineers, analysts, and partners before acting.

Act courageously. Admit mistakes.

We act boldly while remaining honest about what works and what does not. We learn quickly and improve systems openly.

Keep promises. Keep going.

Trust is built by following through. This role requires reliable execution, clear communication, and consistent delivery.

HOW THESE GUIDING PRINCIPLES SHOW UP IN THIS ROLE

• Listening across disciplines : Incorporates insights from clinical experts, analysts, and industry sources when synthesizing research.
• Turning complexity into clarity : Distills complex literature and policy changes into actionable insights.
• Raising issues early : Flags emerging risks, guideline changes, or market developments before they affect operations.
• Improving systems, not relying on heroics : Helps develop structured monitoring frameworks that reduce reliance on ad hoc research.
• Following through on commitments : Delivers reliable, well-documented research outputs that teams can trust.

WHY THIS ROLE IS AN EXCELLENT OPPORTUNITY

Healthcare policy and reimbursement are changing rapidly as new diagnostics, technologies, and clinical practices emerge.

This role sits at the intersection of research, clinical insight, and strategy helping Concert anticipate change rather than react to it.

For candidates who enjoy connecting clinical evidence, policy trends, and market developments into actionable insight, this role provides the opportunity to influence how new areas of healthcare policy and technology evolve within a growing platform.

LOCATION

This company headquarters is in Nashville, Tennessee. However, Concert supports working remotely and is flexible in terms of location in order to find the right candidate.

For further questions, please contact Gillian W. Hooker, Chief Scientific Officer at ghooker@concert.co or Nicole Magdziarz, VP, Precision Therapy Solutions at nmagdziarz@concert.co .

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